Customer care is our number one priority. If for any reason you are unsatisfied with your purchase, please contact us at once. As the premier source for public safety uniforms and equipment, we understand that each customer is as important as the entire department.
Our mission is to give you the tools to complete yours.
Please contact us with any compliments, questions, or concerns.
Please contact us about any volume orders. You be be put in touch with one of our outside sales representatives assigned to your agency or company.
TERMS, PRIVACY, & SAFETY
I. Acceptance of Terms*
Skaggs reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. Skaggs, further reserves the right to limit or deny the use of promotions to customers, including, but not limited to, the right to refuse free shipping and other promotions to unauthorized resellers and unauthorized redistributors. Skaggs reserves the right to update these Terms of Sale at any time without notice to you. The most current version of the Terms of Sale can be reviewed by clicking on the "Terms of Sale" hypertext link located at the bottom of our webpages.
II. Place of Sale*
Skaggs reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. Orders become valid, and the sale shall be deemed made in Mesa, Arizona, subject to the terms set forth herein, when accepted by Skaggs, in Mesa, Arizona. All sales are subject to the laws of the State of Arizona, and the venue for all disputes shall be in the courts of Arizona. No change, modification, or revision of your order shall be valid unless agreed to in writing by Skaggs. Any terms and conditions set forth in the buyer's purchase order shall not materially alter terms and conditions set forth herein.
III. Restrictions on the Purchase or Possession of Specific Products*
A. Law Enforcement Items. Skaggs restricts the sale of selected products such as, but not limited to, embroidered apparel, badges, nameplates, insignia, emblems, and collar pins that identify the holder or wearer as a member of any law enforcement agency or other agency-specific titles. Orders for such products must be shipped to an approved agency address. If shipping to an address other than the approved agency, the department's letterhead must be provided with a copy of official identification. Placing an order for products that are subject to any legal restrictions, affirms Skaggs that the purchaser is authorized to make such purchase, and is in compliance with all local, state, and federal laws concerning same. Skaggs may verify employment of any person ordering such items.
B. Assisted and Auto-Opening Knives. Federal regulations restrict the sale of automatic knives to anyone other than United States Military, Federal Law Enforcement, Law Enforcement, Fire, Rescue and EMT personnel with acceptance of the "Auto Knife Opening Acknowledgment Form". Skaggs complies with various state laws restricting the sale of products to specific states.
C. Body Armor. Skaggs restricts the sale of body armor and related products (including, but not limited to, concealment body armor, tactical body armor, ballistic plates, ballistic shields, and ballistic helmets) to public safety professionals, members of the United States military and/or corporate and private security officers. Orders for such products must be shipped to an approved agency or corporate address. If shipping to an address other than the approved agency, appropriate documentation must be provided. Skaggs reserves the right to refuse or deny the sale of body armor and related products to any individual who is unable to provide appropriate documentation.
IV. Restrictions on the Purchase and Export of Specific Products
Skaggs reserves the right to reject, cancel or to make further inquiry into any order which it believes implicates the Foreign Corrupt Practices Act.
Further, the United States Government restricts the sale of certain products to international destinations in which Skaggs must obtain an export license prior to order processing. Orders for international destinations are subject to review by Skaggs’ Export Compliance Department and will be processed in compliance with all United States International Trade Regulations. All transactions are subject to screening against all published Denied Parties Listings made available by the United States Government.
Commodities ordered will be exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.
V. Privacy and Protection of Personal Information*
VI. Pricing on the Website*
Skaggs reserves the right to correct website errors, including, but not limited to, the right to cancel a processing order if the item is priced incorrectly.
*These terms and conditions are subject to change without notice.
- Credit / Debit Cards
- Offline Payments